Efficient management of human resources required to strengthen microfinance in Africa
"The durability of MFIs starts with a good human resources management policy in order to attract, develop, train (and professionalise) the sector," an expert has stated.
She made this statement during a conference in Dakar bringing together all managers of microfinance institutions (MFI) in 19 French-speaking countries in Africa for a training session on the management of human resources.
Only one-third of MFI networks present at the training own a human resources department, Paule Drouin, Director of a project for the development for a microfinance expertise (Tandem project), told the news source.
"However, a good management of human resources is necessary to be viable and last on the long term", she added.
The Tandem project was created following the assessment that the sector needs skills matching the level of the growth of MFIs. It is operated by Développement International Desjardins, the Canadian International Development Agency and the OIF.
It offers MFIs or MFI networks of the 19 countries involved five services including: governance, microinsurance, skills strengthening, technological innovations, technical and financial assistance through seminars and training.
A collective labour agreement on decentralised financial systems in Senegal was also signed last September in Dakar in order to provide an institutional frame for the management of human resources adapted to the specificity of the microfinance sector.
The professional association for decentralised Financial systems of Senegal, told Sud Quotidien newspaper that the agreement aims to professionalise and develop human resources
by motivating staff and giving a sense of responsibility in order to create a stimulating work environment where their role is properly defined.