African banks focus on digital
Ecobank and Standard Chartered have both launched their online services platform.Online banking services are gaining ground in Africa. Ecobank launched on June 15th a digital platform to allow its customers across 33 African countries to access its full range of Internet services.
According to the bank, this platform will offer services "adapted to the needs and lifestyles of all customers."
They will be able to consult their balance and access services such as money transfers and via a dedicated online space, accessible also from their mobile phone.
This launch comes just days after the launch of a similar platform by Standard Chartered in Botswana, Ghana, Kenya, Nigeria, Tanzania, Uganda, Zambia and Zimbabwe.
The bank also plans to set up fingerprint recognition in these countries.
Karen Fawcett, Standard Chartered’s CEO for retail banking, said in a press release that "consumers across the continent are increasingly affluent and tech-savvy and they want convenient access to their bank, wherever they happen to be."
Jaydeep Gupta, Standard Chartered’s regional head of retail banking for Africa and the Middle East, added: "By early next year, we expect at least 35 per cent of all client transactions to be done through online channels".