"You need to be rigorous!"

Feb 11, 2011

What qualities does a good microfinance agent need? Soumaila Fati visited the microfinance institution Prodia in Ouagadougou, Burkina Faso, to find out how the they train their agents. When it comes to dealing with clients, diplomas only don't help, the director says. (in French)

What qualities does a good microfinance agent need? Soumaila Fati visited the microfinance institution Prodia in Ouagadougou, Burkina Faso, to find out how the they train their agents. When it comes to dealing with clients, diplomas only don't help, the director says. (in French)