Rural banks urged to invest in technology and training

Oct 12, 2012

Banks in rural parts of Ghana have been urged to step up their use of technology in order to offer financial services to consumers.

Banks in rural parts of Ghana have been urged to step up their use of technology in order to offer financial services to consumers.

According to K.A. Kusi, acting managing director of ARB Apex Bank, this would make banking more appealing to those who live outside the country's major towns and cities, reports the Ghanaian Chronicle.

Furthermore, he said using technology more extensively would also help to encourage residents of rural areas to actively try to save money.

Mr Kusi stated that this effort could be complemented by making sure members of staff at banks are adequately trained on dealing with non-urban customers.

He went on to suggest that rural banks could integrate foreign money transfer services into their operations.

Mr Kusi added that they should put better loan monitoring strategies in place, as this would ensure they are able to recover the money they lend and avoid being hit with hefty bad debts.

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