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Understanding Consumer Risks in Digital Social Payments

Mar 31, 2016 | J. Zimmerman, S. Baur | CGAP
This Brief focuses on the particular experiences of low-income and vulnerable recipients. It reviews existing evidence from digital social payments (DSP) programs in 12 emerging markets to identify the most common and consequential consumer risks and challenges experienced in their design and deployment.
Theme: Digital Finance, Financial Inclusion, Banking Supervision and Regulation, Financial Stability & Governance | Country: Kenya, Ghana, Nigeria, Uganda | Pages: 4
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