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Partnerships in Mobile Financial Services: Factors for Success

Sep 30, 2013 | M. Fleming, A. Mitha, M. Hanouch et al. | IFC
Mobile financial services (MFS) implementations typically involve some combination of financial institutions, mobile network operators, agent networks managers and payment service providers. These different companies enter into business relationships to link all of the components into a seamless service delivery channel. This paper provides an examination of partnerships, a critical aspect of MFS implementations that is particularly difficult to get right.
Theme: Digital Finance, Financial Inclusion | Country: Kenya, Ghana | Pages: 20
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