Facilitating the Market for Capacity Building Services
Sep 15, 2014
| M. El-Zoghbi, K. Lauer | CGAP
This Focus Note builds on the ideas discussed in “Facilitating Market Development to Advance Financial Inclusion” (El-Zoghbi and Lauer 2013) and addresses the capacity issues faced by retail financial service providers. Drawing on examples, this Focus Note addresses the question: what does it take to facilitate a sustainable, commercially viable market for capacity building services delivered to FSPs?