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Evaluating the Efficacy of Mass Media and Social Marketing Campaigns in Changing Consumer Financial Behavior

Nov 01, 2012 | F. Mulaj, W. Jack | The World Bank

This paper provides an overview of existing and ongoing research efforts in media and social marketing campaign programs aimed at changing consumer financial behavior. Exploring four case studies, it provides lessons in designing effective evaluations specifically targeting mass media and social marketing programs on consumer financial management, highlights the value of incorporating insights from behavioral psychology in program design, and suggests avenues for future research.