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A Digital Credit Revolution: Insights from Borrowers in Kenya and Tanzania

Sep 30, 2019 | Michelle Kaffenberger, Edoardo Totolo, Matthew Soursourian | CGAP; FSD Kenya

Digital credit has reached millions of borrowers in Kenya and Tanzania since it launched in 2012. Its key characteristics—instant loan access, automated credit decisions, and remote disbursement and repayment—make it a fast, private, and convenient option for many borrowers. But these characteristics also hold potential risks.