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Consumer Protection Diagnostic Study

Jan 01, 2011 | M. Flaming, A. Owino, K. McKee, et al. | Financial Sector Deepening (FSD) Kenya, CGAP

This report analyzes key financial consumer protection issues in Kenya. It observes that the financial sector regulators provide incomplete consumer protection to clients of regulated institutions. As a result, Kenya falls short in providing comprehensive financial consumer protection. The report further suggests that an incremental approach offers the best way to build effective financial consumer protection.