Branchless Banking 2010 Who's Served At What Price Whats Next
Aug 28, 2013 | C. McKay, M. Pickens | CGAP
This Focus Note evaluates the evidence from 18 branchless banking providers with a collective total of more than 50 million customers to answer three questions: i) does branchless banking reach large numbers of low-income and unbanked clients? ii) are prices for branchless banking lower than prices for traditional banking for the kinds of transactions low-income and unbanked people want to do? and iii) what other services do these customers want from branchless banking?