Banking Innovation East Africa
Understanding the impact of digital disruption and mobile technology on the East African banking sector
The increased consumption of digital platforms is disrupting the East African and global banking sector. With m-banking, internet banking and banking apps being incorporated by the majority of the major East African banks the challenge has now become how to remain competitive in a crowded marketplace. The Banking Innovation East Africa conference aims to focus on how to leverage the age of digital disruption in order to create personalised banking platforms, form effective fintech partnerships and diversify your banks' digital offerings to improve customer satisfaction and increase retention rates. Streams will include, amongst others:- Delivering an enriched customer experience through banking service innovation;
- Payments innovation to support financial inclusion;
- Developing the appropriate IT architecture for digital innovation; and
- The future of banking: Digital disruption and the blockchain opportunity.